Asdamart Faqs

About sales service

 

Can be customize, or OEM?

Yes, Please tell us the size and which image you like. More information please read Asdamart Business

 

Are all oil canvas painting in the Asdamart store hand-painted?

Yes, Video as evidence: Asdamart Handpainted Oil Paintings


Do you ship all over the world?
We ship to North America, Europe.
If you have are not in our shipping area, pls tell then we edit you shipping.

More information about shipping, please read Asdamart Shipping

Once place order, when can ship out?
Will ship out within 24hour(stock items)
Will ship out within 3days(Customized/no stock items)

How long will it take to get my order?
Would take 8-14days to arrive
Would take 8-14days to arrive

What shipping carriers do you use?
EMS/UPS/FEDEX(EMS Prefer)



Can i return the item?
Yes, but pls tell your order situation first before your return.
Pls Contact Us.


Can i get the refund?
If it is our duty that we can refund, for example the shipping package etc problem that cost the item quality using.

More about refunds please read Asdamart Return Policy

 

What to do if wall art painting is damaged during transportation?

Please check Asdamart Warranties.


Can I sign up to your newsletter?
Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

 

Does the website reveal guest's privacy?

Please read the Asdamart Privacy Policy for details.

 

How to Placing an order?

Please read Asdamart Place Order page for order step.


About items:
How about product details?
Package: Frame/Frameless
Size: Big size/Small size/ 3/5panels
Material: On carvals, acrylic
If needed items are not stock, pls contact us.
We can make new one for you and ship out within 3days.

Can I get my product personalized?
Yes, pls tell more about your request!
Offer us your size, pictures quantity etc.